Where to find your main valve
Look where the water line comes into the house: a garage wall, a utility closet, near the water heater, or under a sink on an outside wall.
In many metro homes built on a slab, the line comes up through the floor in the garage or a closet. Find yours now and make sure everyone in the house knows where it is.
How to turn it off
Turn a round handle clockwise until it stops. A lever handle needs a quarter turn, so it sits across the pipe instead of along it.
Then open a faucet to confirm the water has stopped. If it hasn’t, the valve may not be closing fully.
Shutting off one fixture
Toilets, sinks, washers and dishwashers usually have their own small valves. Turn them clockwise to stop water to that fixture only.
If you can’t find or turn your valve
Call your city’s water utility. Each city below lists a number for water emergencies, and its crews can shut off service at the meter.
| City | Water emergencies after hours |
|---|---|
| Oklahoma City | (405) 297-2833, the 24/7 Water Dispatch Center (source) |
| Edmond | (405) 359-4338 (source) |
| Norman | (405) 321-1600 (source) |
| Moore | (405) 793-5080 (source) |
| Midwest City | (405) 739-1383 (source) |
| Yukon | (405) 354-2553 (source) |
| Nichols Hills | (405) 843-5672 (source) |
Numbers were checked on each city’s website on October 27, 2026. For other towns, use the number on your water bill. Some cities, including Yukon, allow only city staff to operate the valve at the meter.
Test your valve once a year
Turn the valve off and back on once a year so it doesn’t seize. If it’s stuck or leaks, have a plumber replace it before you need it.
If water is already coming in, shut it off first and then call us at (405) 519-3568. We’ll talk you through it.
