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Norman, Oklahoma

Water damage restoration in Norman.

United Solutions provides 24/7 water damage restoration in Norman: water extraction, structural drying and documentation for your insurance claim. Call (405) 519-3568.

Water emergency in Norman?

Stop the water first.

Norman water emergency

(405) 321-1600

After 5 p.m., weekends and holidays

  1. Shut off your main valve. It’s usually where the water line enters the house: garage, utility closet or near the water heater. Turn it clockwise until it stops.
  2. Can’t shut it off? Weekdays from 7:30 a.m. to 5 p.m., call City of Norman Line Maintenance at (405) 329-0703. After 5 p.m. and on weekends and holidays, the City lists (405) 321-1600 for water and sewer line problems.
  3. Then call United Solutions at (405) 519-3568 to get the water out and your home drying.

Water service in Norman: City of Norman Utilities Department, customer service (405) 217-7739. Source: City of Norman, Line Maintenance, checked October 27, 2026.

Norman homes

Norman homes by the numbers

  • 1988

    Median year a home was built

  • About 38%

    Built before 1980

  • About 47%

    Homes that are rented

Housing figures: U.S. Census Bureau, American Community Survey 2024 5-year estimates (tables B25034, B25035 and B25003), Norman city.

Homes in Norman

Norman mixes historic neighborhoods with newer subdivisions. The median home was built in 1988, and about 38% were built before 1980.

Chautauqua, Miller and Southridge are the City’s designated historic districts. In older homes, it’s worth checking under sinks and around the water heater for slow leaks, since aging supply lines and drains are a common source of water damage.

Renters and landlords

About 47% of Norman homes are rented. Tell your landlord right away. Their policy usually covers the building; renters insurance covers your things.

Shut off the water if you can, take photos, and let us know who owns the home so the right people stay in the conversation.

Who owns which pipe in Norman

The City of Norman maintains the water line from the main to the meter. The line from the meter to your home is the homeowner’s responsibility.

Sewer backups in Norman

The City of Norman recommends one-way check valves on home sewer lines, and says it generally doesn’t approve claims for backup damage.

For a backup, call the City at (405) 329-0703, or (405) 321-1600 after hours, so it can check the main. Then call us for the cleanup. Read about sewage backup cleanup.

Creeks and flooding

Most flooding in Norman comes from heavy runoff that raises the Canadian and Little Rivers and local creeks such as Imhoff and Bishop Creeks.

Norman is a Class 6 community in the National Flood Insurance Program’s rating system, which can lower flood insurance premiums for homes in the flood zone. See what to do when storm water gets into your home.

Housing figures: U.S. Census Bureau, American Community Survey 2024 5-year estimates (tables B25034, B25035 and B25003), Norman city.

Common questions

Questions we hear often.

Have a different question? We answer 24/7.(405) 519-3568
Do you serve the neighborhoods around OU?

Yes. We serve Norman, including the neighborhoods around the University of Oklahoma, and the surrounding metro. Call with your address to confirm service.

I rent in Norman. Who do I call?

Tell your landlord right away. If water is still coming in, shut off the main valve if you can and call us. We can talk with your landlord about the cleanup.

Who do I call about a water main break or sewer backup in the street?

Call the City of Norman at (405) 329-0703 on weekdays from 7:30 a.m. to 5 p.m., or (405) 321-1600 after hours, on weekends and on holidays.

Answered 24/7 · Oklahoma City metro

Water damage?
Your next step starts with a call.

Tell us what happened. We’ll respond promptly and help you understand where to go from here.

Call 24/7 (405) 519-3568Water extraction · Structural drying · Moisture assessment
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